Terms of Service

1. Who we are

CarRect ("we", "us", "our") is an independent car repair advocacy service. We act as a representative on behalf of car owners in their dealings with repair shops. CarRect is operated by Kashei AB, registered in Sweden.

By using our service, you agree to these Terms of Service. If you do not agree, please do not use our service.

2. What we do

CarRect provides the following services:

• Creating a professional report based on your car details and the described problem
• Contacting your repair shop on your behalf as an independent representative
• Reviewing charges against fair local market prices
• Advising you on whether additional work recommended by the garage is necessary
• Communicating your decisions to the repair shop

We act only in an advisory and representative capacity. We do not physically inspect your vehicle, and we do not guarantee any specific outcome or saving.

3. What we do not do

• We do not handle any money on your behalf. You pay the repair shop directly.
• We do not provide a warranty or guarantee on any repair work carried out.
• We do not make decisions on your behalf without your explicit approval.
• We do not share your personal details with the repair shop without your consent.

4. Your responsibilities

By using CarRect, you agree to:

• Provide accurate and complete information about your vehicle and the problem
• Provide accurate details about your repair shop, including name and phone number
• Remain contactable during the repair process
• Make all final decisions regarding your vehicle and any repair work
• Pay the repair shop directly for any work carried out

5. Authorisation

By submitting your case, you authorise CarRect to contact your repair shop and communicate on your behalf for the specific repair described in your submission. This authorisation covers only the repair described and does not extend to any other matters.

6. Pricing and payment

During our beta testing period (until 30 September 2026), all CarRect services are provided free of charge. After this period, our standard pricing will apply: $59 per individual case, or $179 per year for CarRect Membership, which covers one repair case per month (up to 12 cases per year) in the United States.

All payments will be processed securely through Stripe. No payment details are required during the beta testing period.

7. Refund policy

If the repair shop refuses to communicate with CarRect and we are unable to assist you as a result, you are entitled to a full refund of any amount paid. Refund requests must be submitted to contact@carrect.io within 14 days of your case being closed.

8. Limitations of liability

CarRect provides an advisory and representative service only. We are not liable for:

• The quality of any repair work carried out by the repair shop
• Any decisions made by you regarding your vehicle
• Any losses arising from your dealings with the repair shop
• Any inaccuracies in pricing data used in our analysis

Our total liability to you in respect of any claim arising from use of our service shall not exceed the amount paid by you for that specific case.

9. Intellectual property

All content on carrect.io, including text, design and reports generated by CarRect, is owned by Kashei AB. You may not reproduce or distribute our content without written permission.

10. Governing law

These terms are governed by the laws of Sweden. For users in the United States, any disputes shall be resolved under the laws of the state of New York.

11. Changes to these terms

We may update these terms from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of our service after changes constitutes acceptance of the new terms.

12. Contact

If you have any questions about these terms, please contact us at contact@carrect.io.

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